Wecomply with Australian Consumer Law. Should the product be faulty or defective on arrival, we will offer you full replacement or full refund including postage/shipping.
All equipment sold by CaterCentral is supported by the manufacturer’s warranty period and any terms and conditions that may apply under said warranty.
If the Commercial Warranty terms are not stated for a particular item, contact us to find out the warranty period.
Equipment for commercial use generally comes with one of two types of standard warranty:
Onsite warranty– applicable to items weighing over 40 kilograms.
Return to manufacturer warranty– applicable to smaller bench top equipment. Transport costs and arrangements associated with manufacturer return warranties are the sole responsibility of the purchaser.
Equipment not used or installed as per the manufacturer’s recommendations may void your warranty.
Equipment not installed by a licensed tradesperson where the manufacturer has stipulated a licensed tradesperson is required will also void your warranty.
