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Frequently Asked Questions
Yes. Contact us to confirm the warehouse location of your order before arranging pickup.
No. All payments must be cleared before dispatch. Our contract freight operators do not accept cash on delivery.
Returns are subject to a restocking fee, and delivery fees are non-refundable. Items that have been unpacked, unboxed, or used may not qualify for returns. Please contact us for further details.
Yes. Request brochures by emailing sales@catercentral.com.au or calling 1300 00 65 00. Please note that some product information may be outdated, but we will provide the most accurate details available.
Yes. Your card will be charged once the total order cost, including freight, has been calculated.
Yes. We can hold items for up to six weeks with a 50% deposit. Please notify us at least a week before you need your item so we can arrange delivery and final payment.
- Online: Complete the checkout process on our website.
- Phone: Call 1300 00 65 00 to place an order and make payment over the phone.
Stock availability is subject to change. If an item is out of stock, we will notify you immediately with an estimated delivery time or suggest an alternative product.
We accept Cheque, Direct Deposit, Visa, MasterCard, American Express, and PayPal. A 1.9% processing fee applies to Visa and Mastercard, while Amex transactions incur a 3% fee.
Yes. Additional freight charges may apply for non-metro areas. We will contact you with a shipping quote based on your location.
100% tax deductible payments
Low weekly payments
that preserve your cash flowOff-balance sheet funding
doesn’t affect your borrowing abilityHigh approval rate.
We back potential and passion and look for ways to say 'yes'Unrivalled flexibility for peace of mind
You can upgrade or return your equipment if your needs change